Support Center

Every order that is sent by monogramhub.com comes with an order confirmation receipt attached. This receipt contains the information pertaining the item tha...

At Monogramhub.com you have the option to purchase a 2’’ or a 4’’ extension. This extension can be added to your current chain for better fitting. These are ...

If you want to know your order status simply email our customer service team at customerservice@monogramhub.com , we have a team of agents standing by that w...

Our products rarely Discolor easily since we use the most advanced e-coating process to help with the endurance of the plating itself, especially if it’s ...

An order takes from two to three weeks to be shipped from the date the order is placed. This time frame covers manufacturing times only not shipping ETA’s. T...

  If your item is personalized (meaning not mass produced) all modification request’s must be submitted within 24 hours of the order being submitted , if ...

Monogramhub.com customer support team may email a customer in the event that an order was placed in an incorrect fashion. This include: incorrect informatio...

Depending on the item the tracking number may not show the items progress. This would mean that the item was shipped through regular mail. Simply provide eno...

Upon completion of your items construction an automatic email is immediately sent to your email address. This email contains a tracking number and the confir...

Important Note: Only one coupon allowed per order.  If you are ready to redeem your Voucher/Coupon, please read and follow the instructions below: 1. C...